I can't find my invigilation centre in the Guardian Portal - what should I do?

Firstly check that it is not on the list by searching for other parts of the invigilation centre details, for example, the address or postcode.

If it is still not on the list and you have made arrangements with them to take the tests, you can request that it be added.

Please note that all invigilation centres should read the Invigilation Centre Guide to ensure they can meet the requirements for applicants to sit the tests. 

To request an invigilation centre, complete the information in this form by selecting ‘Request to add invigilation centre account’ account from the drop-down box.

If you do not know all the required details, ISEB suggests forwarding the form link to the invigilation centre and asking them to complete the fields.

Once you have submitted the form ISEB will then check the details.

If approved, the account will be created and the invigilation centre will receive a welcome email with their login details.

You will now be able to select them as their invigilation centre in the Guardian Portal.

If ISEB has any queries about your request, we will get in touch with you directly.